Social Media

When Social Justice Marketing Goes Wrong: Halifax Bank Customers Leave in Droves

In one of the biggest PR disasters in bank marketing, Halifax bank saw droves of customers closing their accounts after their social media team told customers to leave the bank if they didn't like their new pronoun badges for staff.

Over 25 Percent of Facebook Users Have Deleted App from Phone

A new study published today says that 1-in-4 people have deleted the Facebook app from their phones.
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Facebook to Remove More than 5,000 Ad Targeting Options to combat Discrimination

Facebook said Tuesday that it is removing more than 5,000 ad-targeting options to prevent advertisers from discriminating against certain religious and ethnic minority groups.

Social Media is not about Likes and Followers

Social Media is one of the most cost-effective ways of reaching your clients, but most banks and credit unions...

5 mistakes banks make when jumping into social media.

They try to push their products. Social media marketing is about building relationships with your customers and your prospects, not trying...